Frequently Asked Questions.
No, you do not need a doctors referral to access my services. Your insurance, however, may ask that you get one before getting therapy from me.
I am registered physiotherapist therefore, you can claim depending on your own insurance policy. I do not directly bill insurance companies. You will be given a receipt for all care and you can claim individually as your insurance company allows
With the digital age, there is a lot of information available at your fingertips. Depending on your needs and your set goals, I tend to let you know where to look for info as we go. It can get overwhelming and sometimes, you are unable to take in all the info and know what to do next. Simplify the process, connect with me and lets get you started on your journey of change.
You don’t need to prepare anything. We need to see how you function at home so if you change things to accommodate us, we will not be able to truly focus on your specific needs. We will work with you using your own furniture or with the shoes you normally wear. If there are changes to be made, we will recommend them during our sessions! If you need to take medications during our session, you will be right there to be able to do so.
Absolutely you can. Care partners or family are an important part of your team and we include them in your plan if you allow it. Right now, we ask for social distancing, they will have to be masked and depending on the size of your rooms available, they may need to stay by the doorway.
Gaitway Neurophysio takes the greatest precautions when working with clients. If you have been away and have just come back, you need to abide by all Public Health guidelines and isolate for the full amount. We wear a mask, use hand sanitizer and wash hands when we come to your home. I email a covid questionnaire prior to your appointment, we ask the same questions to you and anyone else in your house before we enter and also ask for distancing measures as long as its practical within your home environment.
Please let me know if you have any concerns regarding these protocols.